Who is collecting information through the Globalocity Registration Portal?
Cvent, Digital River’s event partner for the 2017 Globalocity conference, operates the 2017 Globalocity Registration Portal for Digital River and collects and manages the information collected through the portal.
What information is collected through the Globalocity Registration Portal?
In connection with your registration for the 2017 Globalocity conference, you will be requested to provide certain information (including without limitation your name and address, phone and email contact information, information about your relationship with Digital River, and certain information relating to your preferences for the 2017 Globalocity conference) in order to register you as a conference participant. You will be required to provide payment account information through this portal for the payment of the registration fee, and/or to secure a hotel room if available, if you select payment by credit card. We also can accept checks for the registration fee. Your personal information is being provided to Cvent’s servers in the United States in connection with your registration through the Globalocity Registration Portal.
Why is this information collected?
The information you provide through the 2017 Globalocity Registration Portal is collected in order to allow Cvent and Digital River to register you for the 2017 Globalocity conference. Digital River uses Passkey to help manage the housing process – allowing you to reserve a hotel room, if available and if requested.
How is this information used?
Cvent will only use your provided information to process your registration for the 2017 Globalocity conference, and Digital River will use your information to maintain communications pre- and post-conference.
With whom is this information shared?
Sessions may be photographed, recorded and/or videotaped. By accepting the Terms & Conditions that I see during the registration process, I give my permission to be photographed, recorded or videotaped and agree to the public display by Digital River of the photographs, recordings and/or video tapes, and the use of the same in Digital River marketing materials.
By accepting the Terms & Conditions that I see during the registration process, I authorize Digital River to contact me (via email, phone and/or mail) about Digital River, its products and services, including product releases and updates, seminars, events, surveys, trainings and special offers. I understand that I will have the opportunity to opt out of future communications.
If I am speaking at Globalocity, I give my permission to Digital River to
(a) use my photograph in marketing materials, and
(b) share the presentation deck that I have provided on the Globalocity mobile app and post-conference for attendees.
If you elect to pay the event registration fee via credit cards, Digital River’s payment processor will charge your credit card for the registration fee, and Cvent will provide your credit card information to Digital River’s payment processor for this purpose. This charge will appear on your credit card as “Globalocity 2017 Minnetonka MN.”
If you elect to secure a hotel reservation through the Globalocity Registration Portal’s Passkey option, a credit card must be provided to hold your room. You will need to provide your credit card via the Passkey website to secure a hotel reservation separately from the payment information you provide for your Globalocity registration fee.
Passkey, as your agent, will securely store your credit card information and provide your payment information to JW Marriott Los Angeles L.A. LIVE, the hotel provider for the 2017 Globalocity Conference, once JW Marriott begins accepting room reservation requests in order to secure your hotel room reservation. You will receive a confirmation email from JW Marriott once your room has been reserved. Your card will not be charged for the room fee at the time of reservation, but will be used to charge your room at the time of your stay unless you provide a different form of payment at check-in. Please review the cancellation policy for your reserved room as you will incur a charge for late cancellations.
Globalocity conference cancellations or requests for refunds must be received in writing by emailing Globalocity@digitalriver.com. Please include your name, confirmation number, phone number, company name and email address so that we may confirm your cancellation. Include "Globalocity Cancellation" in the subject line.
If you cannot attend and wish to transfer your registration to a co-worker, send an email to Globalocity@digitalriver.com. In your email, include your name, confirmation number, email address and the contact information of the person who will replace you. You will receive an email confirmation once the transfer has been processed.
Cancellations received by Friday, April 14, 2017 before midnight Pacific Daylight Time will receive a full refund. On and after April 15, 2017 at 12:01 am Pacific Daylight Time, no refunds will be given.
Click here to email your cancellation.
Your reservation may be canceled for no charge up to two days before arrival. Please note that a fee of US $284 will be assessed by the hotel if you cancel after this deadline.
If you need to make changes to your hotel reservation, click the link in your Passkey confirmation or call 1 888-832-9136 in the U.S. and Canada. Elsewhere, call +1 213-765-8600.
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