Where do I find the Globalocity schedule of events?
You may find information about the events at Globalocity here.
How do I register for Globalocity?
You can register for Globalocity here.
How do I register a group?
If you would like to register people in a group, you can do so by reaching the registration summary page. Here you will be given an option to "Add Person." Once you click on this button, you can then start registering your friend or colleague.
What if I registered for Globalocity and now can't attend?
Cancellations or requests for refunds must be received in writing. To cancel a registration, please send an email to email@example.com and include "Conference Cancellation" in the subject line. You must contact the hotel separately via the Passkey or by phone to cancel your hotel room.
Is my registration transferable?
If you would like to send someone in your place, please send the name of the original registrant and the name of the person substituting to firstname.lastname@example.org. Please include "Conference Substitution" in the subject line. Don't forget to contact the hotel directly to change the hotel reservation.
What is the cancellation policy?
For complete details regarding cancellation, visit the Conference Cancellation Policy section within this FAQ.
How much does it cost to attend Globalocity?
For details about event fees, click here.
What is included in the Globalocity registration fee?
Globalocity registration includes access to evening networking events, keynote presentations and education sessions, the MarketForce Lab, and meals provided during the conference.
What is the MarketForce Lab?
The MarketForce Lab is a destination for free personalized e-marketing consultations with specialists from our MarketForce digital agency.
To pre-schedule a private consultation, contact your account representative or email globalocity@DigitalRiver.com.
Does the registration fee include air transportation and hotel accommodations?
No. All air transportation and hotel accommodations are the responsibility of the attendee.
Will I receive confirmation of my registration?
Yes. After you register online, you will receive an automated email confirming your registration.
What types of payments are accepted for the conference fee?
Digital River accepts Visa, MasterCard, American Express, and Discover as forms of payment for Globalocity and Digital River University. You may also pay by company check. Checks should be made payable to Digital River and reference “Globalocity” in the remittance advise. Checks should be mailed to:
Digital River, Inc.
10380 Bren Road West
Minnetonka, MN 55343
Once your check is received and clears, your registration will be confirmed via email by a member of the Globalocity team.
When do I receive my badge?
Event badges will be printed during on-site registration and check in, which occurs:
Americans with Disabilities Act: How can I request assistance?
If you require special assistance, auxiliary aids, interpreters or other reasonable accommodations while at the conference and/or expo, please email email@example.com by April 14 outlining your request.
If I am an international attendee, do I need a visa to attend the conference?
International visitors may need a travel visa. After purchasing a conference pass, the attendee can submit a request for a letter of invitation to the conference. Please email your request for a letter of invitation to firstname.lastname@example.org by April 14, 2017.
Letters of Invitation
Letters of Invitation are usually only required by foreigners who must obtain a visa in order to attend the conference. All persons who require a Letter of Invitation to attend the conference must be registered and paid in full.
Which sessions should I attend if I am a prospective client?
All sessions will be great options for you. However, in order to make the best use of your time at Globalocity, work with your sales or account representative to determine the sessions that make the most sense for your business.
Where is the hotel and what are the accommodations for Globalocity?
The JW Marriott Los Angeles L.A. LIVE is located at 900 W Olympic Blvd in Los Angeles, Calif. For additional information about the hotel, click here.
How do I make hotel reservations for Globalocity?
Click here to book your hotel reservation. If you contact the hotel directly to make a reservation, please reference the “RIVER" room block to secure your conference rate. The room block will close on April 14, 2017, at 10:00 pm Pacific Daylight Time.
Are you offering a hotel group rate?
For a certain period of time, a limited number of hotel rooms have been set aside at a special discounted rate for Globalocity attendees. Click here for additional information.
Individual guest rooms are available as part of the Globalocity group rate for US $284 per night. Hotel rates are subject to applicable state and local taxes (currently 15.5%) plus US $0.75 California Tourism Fee per room.
Who can reserve the discounted group rate rooms?
The special group room rate is limited to invited guests of Globalocity.
What days are the hotel group room rate available?
The discounted rate applies for hotel stays from May 8-11, 2017.
Will I be charged in advance for my hotel room?
No, JW Marriott Los Angeles L.A. LIVE will not charge in advance, but a valid credit card is required to reserve a room.
What if I need to change my hotel reservation?
If you need to make changes to your hotel reservation, click the link in your Passkey confirmation or call 1 888-832-9136 in the U.S. and Canada. Elsewhere, call +1 213-765-8600.
What is the cancellation policy at the hotel?
Your reservation may be cancelled for no charge up to two days before arrival. Please note that a fee of US $284 will be assessed by the hotel if you cancel after this deadline. If you need to make changes to your hotel reservation, click the link in your Passkey confirmation or call 1 888-832-9136 in the U.S. and Canada. Elsewhere, call +1 213-765-8600.
What are the transportation options from the airport to the hotel?
The hotel is located 17 miles from the Los Angeles International Airport. Click here for driving directions from LAX. Valet parking: UD $45 a day. View transportation options to and from the airport and hotel map here.
What will the weather be like at Globalocity?
The Southern California climate is generally sunny, dry and cool, although evenings can be damp. The average high in May is 63° Fahrenheit (17° Celsius). The average low in May is 49° Fahrenheit (9° Celsius).
What should I wear to Globalocity?
Business casual attire is suggested for all events. Although the indoor meeting rooms are set at a comfortable temperature, you may want to bring a sweater or jacket to ensure your comfort.
How can I be involved in this year's Globalocity event?
There are many opportunities for sponsorship at Globalocity. For further information, please contact Matt Frasch (email@example.com) or click here.
I have specific questions that are NOT addressed here. Who can help me?
For further questions, please email firstname.lastname@example.org.
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